Cute kid on the beach looking into the camera

Based in Seattle

Dynamic,
results-focused multidisciplinary designer with a wealth of experience.

I'm a UX and Product designer living on an island in the PNW, doing my best to uncover insights, challenge assumptions, simplify the complex, and find a new and exciting place to work :)

Case studies

Inspection Builder
Thumbnail for Inspection Builder Case Study
EVIR mobile
EVIR mobile app interface in light mode showing inspection details with tire photos, submit and cancel buttons, and color codes for Silver, Smoke, and Gunmetal.(coming soon)

Other work

MS Commerce Central
Microsoft Commerce Central dashboard interface with navigation tabs and tiles showing Getting Started, Responses, Trends, Capacity, Licence Expired, Trial Info, and Users.
Safeco Insurance
Safeco Insurance website homepage with navigation menu and insurance category tabs for Personal and Business.(coming soon)
TR Legal Tracker
Dashboard view of Thomson Reuters Legal Tracker showing comparative analysis, total spend charts, top pending invoices, spend to exposure, average matter spend by firm, and report status panels.(coming soon)

About me

Black-and-white close-up portrait of a man wearing glasses and a beanie in low light.

As a product design leader with 20 years of experience in SaaS and enterprise systems, I create intuitive, user centered solutions that simplify complex workflows, and help to keep people safe from mediocre user experiences.

I’ve driven design initiatives across mobile and web platforms, spearheaded legacy tool redesigns, and built scalable design systems that help teams move faster and deliver more. Passionate about untangling complexity, I advocate for accessibility and user needs while balancing technical and business priorities, and I do this well.

Key strengths
  • Designing scalable design systems and simple UX for SaaS and other complex environments
  • Advocating for accessibility and user-centered product strategies
  • Transforming ambiguity into clear, actionable structures and timelines
  • Mentoring teams with empathy and fostering a collaborative culture
Skill tags
User-Centered Design

(01)

User research & insights
Usability evaluation
Accessibility integration
Iterative design process
Post-launch validation
Collaborative Skills

(02)

Stakeholder facilitation
Agile sprint participation
Developer collaboration
Design and user advocacy
Interactive Prototyping

(03)

Low/high fidelity prototypes
Rapid iteration cycles
Concept validation
Design Systems

(04)

Scalable component libraries
Documentation & guidelines
Multi-platform consistency
Governance & maintenance
Interaction Design

(05)

Task flow optimization
Microinteractions & feedback
Motion/transition design
Feedback
" ...Troy was able to create UX designs for data that many thought was too complicated for users to manage. Troy will find the simple and obvious solution to the most complex problems.
Alejandro Vazquez - Sr. Eng. Manager
" ...What really stands out about my experience with Troy: on a team of designers who were thinking about how to cope with the design challenges on their schedule for today and tomorrow, Troy was creating solutions to design challenges for the next two months.
Micheal Perry, PhD - Sr. User Researcher
" ...As a sales manager, I've found Troy to be creative, disciplined, a great listener and completely committed to delivering stellar results that would move the needle for us."
Mark Hentschell - Sales Manager